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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Erickson

Lori Erickson

October 21, 2024

5  out of  5
rating by Lori Erickson
"Any time that I have a question, or something changes, Christina has always been so helpful. She gets things done and then goes one step beyond what is necessary. She deserves an employee of the year award!!"
We responded:
"Thanks for the very kind 5* review Lori! We appreciate your business!"
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Katy Klett

October 4, 2024

5  out of  5
rating by Katy Klett
"Everyone at that I have spoken to this office is always so friendly and helpful! I usually have a ton of questions and they are patient and explain everything clearly. I also appreciate how efficient they are and how quickly they respond via phone or email."
We responded:
"We appreciate your business and your 5 star review! Thanks Katy!"
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Wayne suttner

September 21, 2024

5  out of  5
rating by Wayne suttner
"I want to thank Tiffany Jones for all the assistance in obtaining auto and homeowners insurance. She made the whole process so easy. Tiffany took the time to calculate several different options with multiple quotes. She was helpful, friendly, and professional. I would highly recommend Tiffany Jones for all your insurance needs."
We responded:
"Thanks for the great 5 star review Wayne! "
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Wayne Petersen

August 28, 2024

5  out of  5
rating by Wayne Petersen
"Really great customer service. Each time I call I seemingly get a different gal and each one acts as if she is my own personal representative. They find my policy almost instantly and are very knowledgeable. Today it was Lacey and she was friendly and extremely efficient."
We responded:
"Thanks Wayne! As a team we're always doing our best to provide the best customer service so thank you very much for the great review!"
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Pat Templin

August 7, 2024

5  out of  5
rating by Pat Templin
"Today I called regarding the increase on my home and car ins. Invoices. I spoke with Lacey and she was able yo get me a discount on both my insurances. She gave me all the options. Evan though I made the decision to up my deductible on my home, I felt my savings will be worth the change. Several options for my car ins. I took advantage of a couple. She was so helpful and made my day. Couldn't have asked for more. Thank you Lacey 😊"
We responded:
"Thanks Pat we appreciate your business!"
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Katherine Ferzacca

August 4, 2024

5  out of  5
rating by Katherine Ferzacca
"This was the fastest quote I have ever gotten. I had an email the next day with a comparison sheet and everything. Very impressive. Then the phone call to go over everything and ask questions, Christina was great at explaining everything to me so I understood. Thank you!"
We responded:
"Thanks Katherine! "
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Nick Sorrentino

July 29, 2024

5  out of  5
rating by Nick Sorrentino
"Tiffany was very helpful!"
We responded:
"Thanks for the 5* Nick!"
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Tamra Tourville

July 19, 2024

5  out of  5
rating by Tamra Tourville
"We have been with Nathan Loren for a few years now and each time we had an incident or question this office and it’s awesome staff have always been available in answering questions. They are super friendly, professional and articulate in answering my questions, comments or concerns. I never hesitate to call or email them because I have never had a bad experience with Nathan Loren office and each staff member is always helpful. Sincerely, Tamra T."
We responded:
"Thanks Tamra! We appreciate your great review and your business!"
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Edward Bryant

July 17, 2024

5  out of  5
rating by Edward Bryant
"The increases in insurance expense hit us hard, so we shopped around and found the Nathan Loren State Farm agency. We dealt with Christina. She was knowledgeable, professional, pleasant and innovative. Fortunately she was also able to save us about $500 per year."
We responded:
"We very much appreciate your great review! "
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Justine Mathany

July 12, 2024

5  out of  5
rating by Justine Mathany
"We were referred to Tiffany at Nathan Loren’s office from a friend of ours and I cannot say enough great things! She took our homeowner’s insurance coverage to a whole new level, while simultaneously cutting it down over $4k a year in savings! I couldn’t believe the drastic difference that State Farm’s coverage gave us from our previous carrier. She also helped us bundle our auto and side by side coverage as well and is saving us an additional $300 a month on those coverages. I have been referring friends left and right since we made the jump to State Farm. Tiffany is personable, listens to your concerns and tailors a great plan for all insurance needs! 10/10 recommend! If you’re on the fence, just call and see for yourself! With over $550 a month combined savings, she is the key in helping us maintain an affordable policy in this economy. Thank you Tiffany!!!"
We responded:
"Very grateful for you amazing review! We look forward to assisting you with your insurance needs for years to come!"
Profile photo of Kira Vorobiyova

Kira Vorobiyova

June 23, 2024

5  out of  5
rating by Kira Vorobiyova
"I switched to State Farm a couple of years ago and, so far, have had a great experience. My current agent, Christina, has been fabulous and has consistently helped me curb costs without sacrificing coverage. WA state is terrible for premiums, and we've worked together trying all kinds of combinations & quotes to keep the premium as low as possible. I appreciate her availability and transparency, which has helped this local office keep my business. Thank you."
We responded:
"Thank you so much for the great review Kira! We appreciate your business!"
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Frank manglona

May 2, 2024

5  out of  5
rating by Frank manglona
"We are clients/ policy holders for Nathan Loren of state farm. We worked with Tiffany Jones, she was great and Very informative. She also explained things so we can make a decision on what policy works. Tiffany did a great Job! Best experience, you deserve a raise. Thank you!"
We responded:
"Thanks for the great review Frank! "
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Jerry Fladoos

March 20, 2024

5  out of  5
rating by Jerry Fladoos
"We are new clients to Nathan Loren's State Farm Insurance. Today we sat down with Tiffany and what an eye opening experience for us. We discovered how inadequate our coverage was with Allstate. Tiffany goes into detail on the coverage available thru their agency. And having this agency local to us is an added bonus. I highly recommend that you check out what this agency has to offer, in policies and in customer service. We are thrilled!! Thank you, Tiffany!!"
We responded:
"Thanks for the great 5-star review Jerry!"
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Thomas Zalutko

March 7, 2024

5  out of  5
rating by Thomas Zalutko
"I’ve been a State Farm customer for more years than I can remember, and I’m here to say…The Nathan Loren Team is awesome! They’re always available to field my questions, find the right solutions, and in the process, assist me with the utmost of professionalism. AND…a big shout-out to Deanna who is an absolute Rock Star. I highly recommend this Team to everyone!"
We responded:
"Thank you Thomas for the great recommendation! We appreciate your business!"
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Gunnar Guttormsen

January 9, 2024

5  out of  5
rating by Gunnar Guttormsen
"Super helpful and responsive team."
We responded:
"Thanks Gunnar! We appreciate you and look forward to another 14 years of working together!"
Profile photo of Tuyết Sơn Thiền Tự

Tuyết Sơn Thiền Tự

November 18, 2023

5  out of  5
rating by Tuyết Sơn Thiền Tự
"Christina was really helpful with my auto insurance. I wish her be well and happy. Thanks!"
We responded:
"The 5* review is much appreciated! We're always working to offer the best customer service so it's great to get the wonderful feedback on Christina!"
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Amy Kendis

November 15, 2023

5  out of  5
rating by Amy Kendis
"We have been with State Farm and Nathan's agency for over ten years. They have been wonderful and professional. They've been prompt and knowledgeable in answering our questions and providing advice. I would especially like to single out Christina for her help and expertise in Medicare coverage and Tiffiny for her always positive attitude in helping with our car and home coverage."
We responded:
"We're grateful for your 5* review Amy! We appreciate you and look forward to another 10+ years of doing business with you."
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Sandy Homer

September 29, 2023

5  out of  5
rating by Sandy Homer
"Christina was incredibly helpful with answering my questions about a homeowners and auto policy. She took the time to explain everything to me in detail so I could make an informed decision. I appreciate how friendly and responsive she was and would highly recommend reaching out to her or anyone at this office to meet your insurance needs!"
We responded:
"We appreciate your business and thank you very much for the great review!"
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Timothy Drake

September 22, 2023

5  out of  5
rating by Timothy Drake
"This office and their agents are top-notch, extremely caring, detail-oriented, and have always gone above and beyond to ensure that all of my needs and expectations have been exceeded. Amazing!"
We responded:
"Thanks for great 5* review Tim! We appreciate you and look forward to assisting you with your insurance needs!"
Profile photo of Naga Senthirajah

Naga Senthirajah

August 18, 2023

5  out of  5
rating by Naga Senthirajah
"Christina, is always so prompt, pleasant and so knowledgeable. I know we are in good hands when it comes to our insurance with her. Great customer service. Thank you for taking care of our requests."
We responded:
"Thank you Naga for the great 5* review! We're grateful to have you here and appreciate your business!"
Profile photo of Ann Rawson

Ann Rawson

June 22, 2023

5  out of  5
rating by Ann Rawson
"I've always been pleased with the response and support given by all the staff at nathan lorens state farm.they are quick to help and get answers for you. Thanks for all you do!"
We responded:
"Thanks for the great review Ann and we appreciate your business!"
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James Rountree

June 7, 2023

5  out of  5
rating by James Rountree
"I worked with Deanna today and had a great experience! I requested follow up on homeowners policy upgrades and adding another vehicle to my collection of covered items. She was very helpful and clear about all the needs an possibilities of my situation and policy. We made a couple big adjustments and we managed not to break the bank. I will be calling back for her since she was so fantastic. Thanks Deanna!"
We responded:
"Thanks for the great review James and I'm so glad Deanna was able to assist you. Thanks for your business!"
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Michael Cutshall

May 31, 2023

5  out of  5
rating by Michael Cutshall
"The office staff is awesome. They always go out of their way to help. I've been a happy client for over 11 years."
We responded:
"We appreciate taking care of your insurance needs Michael! Thanks for taking the time to write the great review!"
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Chantaya FitzHenry

May 18, 2023

5  out of  5
rating by Chantaya FitzHenry
"UPDATE: 2023 Still amazing. Deanna always answeres all my questions and helps find me the best deals and has amazing customer service. I really feel like a valued customer and State Farm family member. Love you guys! Tiffany was fantastic. I really didn’t think I was going to find a better rate, but she must have a magic wand because it was $100 less a month than anywhere else I was quoted. AND the coverage is X4 better than anywhere else I was quoted. I am simply AMAZED!!! Thank you Tiffany and State Farm!!! So excited to be a member!!"
We responded:
"Thanks Chantaya! We appreciate your business!"
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Dianna Curtis

May 8, 2023

5  out of  5
rating by Dianna Curtis
"I have been with State Farm for over 20 years, and have just recently been transferred to Nathan Loren's branch. I needed to add a new vehicle to my coverage, and was so satisfied with the quick response and Christina's knowledge. They made sure we got the best rate with the necessary coverage for our teen driver, and it only took a quick phone call to get the ball rolling. Very happy with our first interaction with Mr. Loren's office!"
We responded:
"We appreciate your great review Dianna and your business! Thanks! Nathan"